New content available:
• Coping with the 'new normal'
• Maintaining a work-life blend
• Redundancy and career support
Adapting to new challenges
We’ve all been affected by the pandemic in some way; significant changes to our day-to-day life, career plans on hold, economic insecurity, fear for our health and the health of our friends and family and, for some, having to cope with the unimaginable grief of losing loved ones.
While some parts of our lives have begun to feel more familiar, changes to the way we travel, work and interact with others may be with us for a while longer. And we're still unsure about the long-term impact of the crisis. Adjusting to this ‘new normal ’, in which the future seems uncertain, is a big challenge for our mental wellbeing.
Many people will be returning to their jobs and will face new challenges as they transition back to work. Others are having to adjust to the idea of working from home for a prolonged period. There are many benefits to working from home, however, ensuring a healthy work-life blend and staying motivated will be challenging in the current climate.
The accountancy sector has been one of the many industries hit hard by the economic fall out of the pandemic. Small business owners have had to adjust to a downturn in demand. Large firms have been forced to cut pay, reduce hours, freeze promotions and make redundancies. And as the government’s financial support for businesses reduces, the number of people out of work is likely to increase.
The pandemic continues to pose new challenges, that make the weeks, months, even years ahead seem uncertain. But we’ll be here to support you, every step of the way.
Let us help
Whether you’re dealing with the impact of the immense challenges the last few months have brought, facing new challenges, or apprehensive about how to move forward, you don’t have to face anything by yourself. We’re here to help.
Click on the buttons below to explore the range of free services and self-help resources available to you and your family.
Your mental wellbeing
- Get advice on how to adapt to the ‘new normal’ with confidence
- Find ways to cope with uncertainty, anxiety and stress
- Take control of worrying or negative thoughts
- Learn how you can support your children to manage their emotions
YOUR FINANCIAL WELLBEING
- Take the pressure off with a monthly grant or one-off donation
- Learn how to budget, save, prioritise, and improve your financial resilience
- Understand the UK benefits you’re entitled to and your consumer and employment rights
Your Career
- Optimise your job search, and get pro tips to help you stand out in a competitive market
- Access financial support to take the pressure off
- Understand your redundancy rights and find ways to deal with setbacks
- Gain tips on how to stay motivated and productive if you’re working from home
Your physical wellbeing
- Learn how to rebuild or maintain healthy habits when it comes to diet and exercise to boost your immune system and reduce stress
- Boost the quality of your sleep for improved energy, mood and emotional resilience
- Practice relaxation and breathing techniques to help you stay calm when you feel overwhelmed
Support for Carers
- Understand the financial support you’re entitled to and how to claim
- Explore aids and adaptations that could make life a little easier
- Talk confidentially with your dedicated support officer about how you’re feeling
- Access specialist advice and support from Dementia UK, The National Autistic Society and Age UK
Your relationships
- Learn how to maintain close relationships and combat loneliness
- Find constructive ways to have challenging conversations with loved ones
- Explore techniques for an effective work-life blend
- Learn how you can support your children to manage their emotions
GET STARTED QUICKLY
Let’s face what’s next, together.
All of our services are free and strictly confidential. They’re available to all past and present ICAEW members, ACA students, past and present ICAEW staff and their close family.
Click here for more information on who is eligible for our support.
Not all of our services are available internationally. Get in touch to find out more about the support available where you live by clicking on one of the buttons below.
Click here to complete our online enquiry form
Mental Wellbeing Support
- Professional counselling
- Kooth (online mental wellbeing service for 18-25 year olds) (UK only)
- Qwell (mental health support service for adults) (UK & Channel Islands only)
- Relationship counselling (UK only)
24/7 confidential support
If you need to talk, we’re here to listen. Whenever you’re ready, you can call our 24-hour emotional support line on +44 (0) 1788 556 366 and talk confidentially with our trained advisors about whatever’s on your mind.
Financial Wellbeing Support
- Financial assistance*
- Winter fuel payments (UK only)
- Debt management advice (UK only)
- UK benefits advice or help to find out what financial support is available where you live
- Legal advice (UK, some European countries and Australia only)
*Our financial support is means-tested. This means we take your income, capital, assets and expenditure into account when awarding financial support.
Submit an online enquiry formCareer Support
- Career coaching
- Business coaching
- Business start-up grant*
- Personal and professional coaching
- Legal advice (UK, some European countries and Australia only)
*Our financial support is means-tested. This means we take your income, capital, assets and expenditure into account when awarding financial support.
Submit an online enquiry formCARERS SUPPORT
- UK benefits advice or help to find out what financial support is available where you live
- Financial assistance*
- Occupational therapy services
- Specialist support from Dementia UK (UK only)
- Age UK telephone friendship service (UK only)
- Specialist support from The National Autistic Society (UK only)
*Our financial support is means-tested. This means we take your income, capital, assets and expenditure into account when awarding financial support.
Submit an online enquiry formRELATIONSHIP SUPPORT
- Age UK telephone friendship service (UK only)
- Relationship counselling (UK only)
- Personal and professional coaching
- Legal advice (UK, some European countries and Australia only)
Real Stories
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We support ACA students, past and present ICAEW members, ICAEW staff and their close families for life. But data protection regulations mean that we can only send you wellbeing advice and updates about our services if we have your permission. If you haven’t given your consent yet, click the button and complete the short form to stay up to date with everything we can do to help you and your family.